Door Actuator Settlement

Honda CR-V door lock actuator complaints have flooded the Internet for years. Owners were fed up with the faulty actuator causing the door locks to fail. Now thanks to a class-action settlement, owners of the 2007-2011 CR-V have a little something to celebrate.

The defective actuator usually rears it’s ugly, non-functioning head after the standard 3-year/36,000 mile warranty expires. That left owners picking up the repair bill of about $300-$400. The lawsuit accused Honda of violating certain state’s consumer fraud statutes and sought recovery for “breach of express warranty, breach of the covenant of good faith and fair dealing, common law fraud and unjust enrichment.” That’s a lot of legal jargon for “Hey, Honda – your product stinks, let’s fix it.”

And it worked. As part of the settlement for the 2007-2011 CR-V, Honda has agreed to:

  • Perform door lock actuator repairs during an extended warranty period, twice as long as the previous warranty.
  • Reimburse any owner or lessee who already paid for repairs on a door lock actuator
  • A free replacement program of the front driver’s-side door lock actuator, even for vehicles that have never experienced a problem.

Now when angry spouses ask why you forgot to lock the car last night, you’ll have to find something else to blame. I recommend the cat. For more information on the lawsuit, view our website.